Here's What My Clients are Saying...
You see it every day.
Just open an email or answer the phone a few times, and you'll hear some pretty outrageous claims as far as service, pricing and how well you'll be taken care of if you use their product or service.
But how many claims are true? How many actually back up their claims, and are accountable for their products or services?
Not many.
Altamont Superior operates on just a few premises and promises....all of them true and verifiable.
If you've checked my pricing page, you'll see that my pricing is comparable to, or below, that of my competitors. And of course you're asking yourself WHY would I do that? Why not go for the big bucks, like everyone else?
Because I believe in delivering value for your money. I know what it's like to break my back for a paycheck, and then feel like I've been fleeced when I need to call a professional.
EVERY ONE of my customers will tell you that they feel like they've gotten their money's-worth from their home inspection. I have never had a complaint from a client....ever. However, I HAVE gotten a number of calls and emails from clients that can't be matched by any of my competitors.
How can Altamont Superior expect to stand out amongst the myriad of home inspection services in the area?
Very simple. It's called DELIVERING WHAT YOU PROMISE.
And it's called GOOD BUSINESS.
I follow up EVERY SINGLE INSPECTION with at least one phone call to my client.
I ask them if they have any questions at all about their inspection or their report.
I ask them if they were disappointed with any aspect of my service.
I ask them if they would recommend my services to their family or friends.
Here's what they say:
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"Ken –
I can’t thank you enough for your invaluable service.
After more than three years of searching for just the
right house, I finally set my sights on a quaint, affordable
Schoharie
County property. It was convenient to
most everything, and offered a nice view, to boot. Finally, ... this was
it!!
Then, as what I thought would simply be a formality, I
called you to conduct the structural inspection of the property.
I suspected that a few areas in the house might need some
attention, eventually. But your three-hour inspection (inside and out, in the
dead of February) uncovered some not-so-obvious but very serious defects. Thanks
to you, I was able to avoid having to spend an estimated $12,000 in necessary structural repairs. You readily identified the need
for remediation, but the costly repairs would have come as a complete and
unpleasant surprise to me after the sale, had I not called you in.
I would not hesitate to call you again, or recommend your
service to others."
Thanks again, …..Michael Fahey Clifton Park,
NY
_____________________________________________
"I found the Inspector Ken Reed not only professional but very through. He was
very patient, pointing out problems he found and explained them in terms that
anyone could understand. He explained his fees up front and there were no
surprises when the inspection was finished. The rates were very reasonable and
I would certainly recommend this company to my friends and
relatives."
~ Ilonka Flammer, Brentwood, NY
_____________________________________________
"Ken
Very thorough inspection and fast report . If you ever need any
references i would be happy to give one . Thank you"
~Don Brown
Nassau, NY
______________________________________________
"Kenneth
I would like to thank you for your services. My wife and I are very
pleased with the job you did. Your inspection found a few things that we had not
picked up on in our own assessment of the property. We will happily recommend you
to anyone else in need of a Home Inspector. Thank You very much."
~ Tom Tsamis
Warnerville, NY
_______________________________________________
So you see?
No bluster.
No empty promises.
I deliver what I SAY I will...
A SUPERIOR HOME INSPECTION AT A REASONABLE PRICE.
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My clients say....